1. TERMS & CONDITIONS

Last updated: 09 DEC 2025

Welcome to Electraaa (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of our website at www.electraaa.com (“Website”) and any purchases you make through it. By accessing or using the Website, you agree to these Terms.

1. Who We Are

Business Name: Electraaa
Email: handnptyltd@gmail.com
Address: 50A Jacqui Ave, Schofields NSW 2762
Location: New South Wales, Australia

2. Use of Website

You agree to:

• Use the Website lawfully
• Not interfere with security, servers or networks
• Provide accurate information when placing orders

We may terminate or suspend access if you breach these Terms.

3. Products & Availability

We sell electronic products and accessories.
Product descriptions, images and specifications on the Website are for reference only. Colours may appear differently on different screens.

We reserve the right to update, change or discontinue products without notice.

4. Orders & Payments

• All orders are subject to acceptance by us.
• Prices are shown in AUD and include GST unless stated otherwise.
• We accept payments using the methods listed during checkout.
• If a pricing or listing error occurs, we may cancel the order and issue a full refund.

An order is confirmed only when you receive an order confirmation email.

5. Shipping & Delivery

• We typically ship orders within 7–10 business days.
• Delivery times depend on courier availability and location.
• Risk passes to you upon dispatch, but we will assist with lost/damaged parcels.

Full details are found in our Shipping Policy below.

6. Returns, Refunds & Change of Mind

We offer a 30-day money-back guarantee from the date of delivery.

To qualify:

• Item must be returned in original packaging
• Item must be unused and in resellable condition
• A proof of purchase is required

More details are in our Refunds & Returns Policy.

7. Consumer Guarantees (Australian Consumer Law)

Your rights under the ACL (Australian Consumer Law) apply.
If a product is faulty, damaged or not as described, you may be entitled to:

• A repair
• A replacement
• A refund

This applies regardless of warranty status.

8. Intellectual Property

All content on this Website — including logos, product images, descriptions and designs — is owned by Electraaa.
You may not reproduce or distribute any content without written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect or consequential losses
• We are not liable for misuse of products
• Our liability is limited to the purchase price of the product

Nothing in these Terms limits rights guaranteed under the Australian Consumer Law.

10. Third-Party Services

We may use third-party providers for payments, shipping and analytics. Their terms may apply separately.

11. Changes to Terms

We may update these Terms at any time. By continuing to use the Website after updates, you agree to the revised Terms.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia.
Disputes will be resolved in NSW courts.