Refund Policy
Last updated: 09 DEC 2025
We offer a 30-day money-back guarantee for all orders.
1. Change of Mind Returns
You may return an item within 30 days if:
- It is in original packaging
- It is unused and in new condition
- You provide proof of purchase
Return shipping may be at your expense unless the product is faulty.
2. Faulty or Damaged Products
If you receive a defective product:
- Contact us within 7 days
- Provide photos or videos
- We will replace, refund, or repair the item
3. Refund Process
Refunds are issued to the original payment method within 3–7 business days after inspection.
4. Items Not Eligible for Return
- Products damaged by misuse
- Accessories missing from the original package
- Clearance or final-sale items (unless faulty)
WARRANTY & PRODUCT DISCLAIMER
Last updated: 09 DEC 2025
1. Warranty Coverage
All electronic products come with a standard warranty under Australian Consumer Law.
You are entitled to:
- Replacement or refund for a major failure
- Repair or replacement for minor defects
2. Product Safety & Use
- Read all product instructions before use
- Ensure proper electrical compatibility
- We are not responsible for damage caused by misuse
- Products should not be opened or modified
3. Liability Disclaimer
We are not liable for injuries or damages resulting from:
- Misuse of products
- Unauthorised modifications
- Failure to follow safety guidelines